Delivery Overview
At NS Enterprises, we are committed to delivering high-quality salon furniture to your doorstep. Our delivery process includes manufacturing, assembling, and transportation to ensure that you receive products that meet our exacting standards. We appreciate your patience as we carefully craft and prepare your order.
Standard Delivery Timeline
Total Turnaround Time (TAT): 15 Days
Our standard delivery timeline of 15 days from order confirmation includes the complete process of manufacturing, quality checking, assembling (where applicable), and final delivery to your specified location.
Timeline Breakdown:
- Days 1-8: Manufacturing and production of your salon furniture according to specifications
- Days 9-12: Quality inspection, assembling (if required), and packaging
- Days 13-15: Transportation and delivery to your location
Important: The 15-day timeline begins from the date of order confirmation and receipt of advance payment. Delivery timelines may vary based on product customization, location, and unforeseen circumstances.
Order Confirmation Process
Step 1: Place Your Order
Visit our showroom or contact our sales team to select your salon furniture. Confirm product specifications, quantities, and customization requirements.
Step 2: Payment and Documentation
Submit the required advance payment (as per payment terms) and complete necessary documentation. You will receive an order confirmation with order number and estimated delivery date.
Step 3: Manufacturing Begins
Once payment is confirmed, your order enters the manufacturing queue. Our production team begins crafting your salon furniture with precision and care.
Step 4: Quality Check and Assembly
Each product undergoes rigorous quality inspection. Items requiring assembly are carefully assembled and tested before packaging.
Step 5: Delivery Coordination
Our logistics team will contact you 2-3 days before the scheduled delivery to confirm the delivery date, time, and address. Please ensure someone is available to receive the delivery.
Delivery Coverage
Local Delivery: Within city limits – Standard 15-day TAT applies
Regional Delivery: Neighboring cities and districts – May require 2-3 additional days for transportation
Outstation Delivery: Distant locations – Timeline will be communicated at the time of order placement based on distance and logistics availability
Delivery Charges
- Delivery charges vary based on location, distance, and order size
- Charges will be clearly communicated at the time of order confirmation
- Free delivery may be available for bulk orders or within specified local areas
- Additional charges may apply for floor-wise delivery or special delivery requirements
What’s Included in Delivery
- Transportation of products to your specified delivery address
- Unloading of items at the delivery location
- Basic placement of furniture at the designated area (ground floor or specified floor)
- Removal of packaging materials (if requested)
- Delivery documentation and invoice
Installation Services
Professional installation and setup services are available at an additional cost. Please discuss your installation requirements with our sales team at the time of order placement. Installation scheduling will be coordinated separately after delivery.
Customer Responsibilities
To ensure smooth delivery, please ensure the following:
- Provide accurate and complete delivery address with landmark details
- Ensure someone is available at the delivery location during the scheduled time
- Provide clear access path for moving furniture to the designated area
- Verify sufficient space for unloading and placement of items
- Inspect all items thoroughly at the time of delivery before signing the receipt
- Report any damage, defects, or discrepancies immediately to the delivery personnel
Delivery Inspection Checklist
Critical: You must inspect all items carefully at the time of delivery. Once you sign the delivery receipt, you acknowledge that the products have been received in good condition.
Please check the following:
- Count of items matches your order confirmation
- Product model, color, and specifications are correct
- No visible damage, scratches, dents, or defects
- All parts, accessories, and hardware are included
- Assembly (if done) is proper and stable
- Packaging is intact and products are properly protected
Delays and Exceptions
While we strive to meet the 15-day delivery timeline, certain factors may cause delays:
- Extensive customization or special material requirements
- Unforeseen circumstances such as natural disasters, strikes, or transportation issues
- Government regulations, lockdowns, or restrictions
- Raw material availability or supply chain disruptions
- Remote or difficult-to-access delivery locations
In case of any delay, our team will promptly notify you and provide a revised delivery timeline. We appreciate your understanding and patience in such situations.
Rescheduling Delivery
- Delivery can be rescheduled once without additional charges if notified at least 48 hours before scheduled delivery
- Multiple rescheduling requests may incur additional charges
- If delivery cannot be completed due to customer unavailability, storage charges may apply
- Rescheduling requests should be made via phone or email to our customer service team